Reports

Review, process and follow up every report made on the platform.

Total reports

98

14.3% vs last month

Pending

27

27.6% of total

In progress

12

12.2% of total

Resolved

54

55.1% of total

Rejected

5

5.1% of total

All8 Pending1 In progress4 Resolved3 Rejected0

Reports 8

Report ID	Subject	Reported by	Concerned	Type	Priority	Status	Actions
SIG-2026-00198	Inappropriate behaviourInappropriate remarks during a consultation	MDMarie DialloPatient	MDDr. Mamadou DiopDoctor	Behaviour	High	Pending
SIG-2026-00197	False informationMisleading medical information	OBOusmane BaPatient	CMCentre Médical AlmadiesFacility	Information	Medium	In progress
SIG-2026-00196	Billing issueUnjustified fees charged	ANAwa NdiayePatient	PSPharmacie Santé+Pharmacy	Billing	High	In progress
SIG-2026-00195	Non-compliant serviceExcessive waiting time	IKIbrahim KanePatient	LBLaboratoire BioDiagLaboratory	Service	Medium	Resolved
SIG-2026-00194	Cancellation refusedUnjustified cancellation refusal	FBFatou BaPatient	ASAmbulances Secours+Ambulance	Service	Low	Resolved
SIG-2026-00192	Privacy issueMedical data shared	MSMariama SyPatient	CDClinique du LacFacility	Privacy	High	In progress
SIG-2026-00190	Coverage refusedInsurance accepted but refused	ASAminata SeckPatient	HGHôpital GénéralFacility	Billing	High	In progress
SIG-2026-00189	App bug / errorError during online payment	SDSidy DiopPatient	PDPlateforme DoctoHADAPlatform	Technical	Low	Resolved

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