Reports

Review, process and follow up every report made on the platform.

Total reports

98

14.3% vs last month

Pending

27

27.6% of total

In progress

12

12.2% of total

Resolved

54

55.1% of total

Rejected

5

5.1% of total

Reports 3

SubjectStatusActions
Non-compliant serviceExcessive waiting timeResolved
Cancellation refusedUnjustified cancellation refusalResolved
App bug / errorError during online paymentResolved

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