Reports
Review, process and follow up every report made on the platform.
Total reports
98
14.3% vs last month
Pending
27
27.6% of total
In progress
12
12.2% of total
Resolved
54
55.1% of total
Rejected
5
5.1% of total
Reports 3
| Subject | Status | Actions |
|---|---|---|
| Non-compliant serviceExcessive waiting time | Resolved | |
| Cancellation refusedUnjustified cancellation refusal | Resolved | |
| App bug / errorError during online payment | Resolved |
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